Frequently Asked Questions
We're sure that you have a some questions—and we're here to answer them!
Digital Market is an online platform that connects businesses or individuals with certified freelancers from around the world. Clients can hire freelancers for a variety of tasks and projects related to digital marketing, such as SEO, social media management, content marketing, and more.
Digital Market offers a wide range of gigs related to digital marketing, including but not limited to SEO, social media management, content marketing, email marketing, pay-per-click advertising, and more. Clients can browse and hire freelancers with expertise in these areas.
Yes, it is free to sign up on Digital Market. However, only paid users can buy and sell services on the platform. To register, users must provide basic personal information such as name, email address, and location. Once registered and approved, users can access the full range of services offered on Digital Market, including browsing and hiring freelancers, or offering their own services as a freelancer.
Yes, all of our freelancers are certified professionals in their respective fields of digital marketing. We carefully vet and verify each freelancer before allowing them to offer their services on our platform.
We have a secure payment system in place that ensures the safety and confidentiality of all transactions. We use industry-standard encryption protocols to protect all financial data and our payment methods are backed by leading financial institutions.
We have a dedicated support team available 24/7 to assist freelancers and clients with any issues or questions they may have. Additionally, we offer a comprehensive knowledge base and resources to help freelancers and clients get the most out of our platform.
We have a rating and review system in place where clients can leave feedback on their experience with a freelancer. This helps to ensure that our freelancers consistently provide quality work to their clients. We also have a dispute resolution process in place in case any issues arise between clients and freelancers.
Clients can pay for services using a variety of secure payment methods, including PayPal, Instamojo, RazorPay and bank transfer. We ensure that all payments are processed securely and promptly to ensure a smooth transaction for both clients and freelancers.
Yes, clients can request revisions or changes to work completed by freelancers. We encourage clients to communicate with their freelancers to ensure that the final product meets their expectations. Our platform also offers a messaging system where clients and freelancers can communicate directly about project details and revisions.
Yes, freelancers on Digital Market can set their own hourly or fixed rates for their services. However, clients may negotiate rates with freelancers before hiring them for a project.
We have strict policies in place to protect the intellectual property of both clients and freelancers. Freelancers must agree to our terms and conditions, which include clauses about confidentiality and ownership of work. Clients can also require freelancers to sign a non-disclosure agreement (NDA) before starting a project. Additionally, we have a reporting system in place for any suspected copyright infringement or plagiarism.